Papa Murphy's | Take 'N' Bake Pizza

I have to say I am upset. I am a Vegan that has been excited that Papa Murphy's actually has vegan cheese as an option. I recently contacted both the store and an associate through chat about the $6.99 Medium Any Pizza Deals and the $10 Tuesday Large Any Pizza. I have attached photos of the ads for clarification. Apparently, you cannot get the dairy free cheese with these promotions even though it says no where on the ad that it is excluded and says "ANY PIZZA". I showed the ads to the associated and they said they would forward the information. As a Vegan trying to do the right thing I am tired of being punished for making ethical choices. They offered me a five dollar coupon when all I asked is to be treated the same as everyone else. Why do I have to pay more for doing the right thing? The Vegan cheese may cost a few pennies more however, they would make so much more money being fair to an entire community and would get way more business. Unless this gets fixed I refuse to go here just to pay more for my ethical choices. This is absurd they would not even honor what they said in their ads. This is beyond false advertisement. It's just wrong.

This location has not always been consistent in order accuracy, and crafting of ordered pizzas for us. However, over the past 6 months we have tried this location again several times. The speed and accuracy and quality of prepped pizzas for us has been consistently excellent. The place seems busier to me when we go into pick online orders so I am thinking I am not the only one to notice.

The owner of this franchise has assembled an amazing team of preparers. Not only is everyone fast and efficient, but they are also friendly beyond compare. I can go in and order my pizza at the busiest of times and I don't even bother to sit down because it is ready to go so fast. What an amazing team!

As far as the atmosphere goes, there's much to say. The service was great 👍. Very helpful and they answered any questions. The food was great. Everyone enjoyed 😉 the pizza. I've also had their salads before and dessert and all of their food is wonderful 😋

I ordered online, 2 stores were listed on Austin Bluffs, I ordered from the one on Academy and Austin Bluffs—they did not have my order. I was directed to the store on Austin Bluffs and Dublin, they had my order. I drove around for 1/2 hr to get my order🥹